Terms of service

Welcome to ifpack.com.au, the website of IFPACK By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before making a purchase or using our services. If you do not agree to these terms, you may not use our website.

1. General Information

• The terms “we”, “us”, and “our” refer to IFPACK The term “you” refers to the user or customer.
• Our website and services are governed by the laws of Victoria, Australia. By accessing our site, you agree to submit to the jurisdiction of the courts in Victoria.

2. Use of the Website

• You agree to use our website for lawful purposes only. You are responsible for maintaining the confidentiality of your account information, including your password.
• We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion if we believe a customer has violated these terms.

3. Product Information and Availability

• We make every effort to display our products and services as accurately as possible, including descriptions, pricing, and availability. However, we do not guarantee that product descriptions, images, or other content are free from errors.
• All orders are subject to availability. If an item is out of stock or unavailable, we will notify you as soon as possible and provide options for replacement, backorder, or refund.

4. Pricing and Payment

• All prices listed on ifpack.com.au are in Australian Dollars (AUD) and exclude GST (Goods and Services Tax), where applicable.
• We accept payment via credit cards, PayPal, and other secure payment methods as listed at checkout. By submitting an order, you authorize us to charge the provided payment method for the total order amount, including any applicable shipping fees.

5. Shipping and Delivery

• We aim to deliver all orders within 3-5 business days, subject to stock availability and delivery location. Any delays will be communicated to you via email.
• Delivery times are estimates and may vary depending on factors outside our control, such as public holidays or courier delays. We are not liable for any delivery delays once the order has been dispatched.
• Shipping fees and available options are presented during checkout.

6. Returns and Refunds

• We offer returns or exchanges within 30 days of the delivery date, provided the item is in its original condition and packaging. Please refer to our Shipping and Return Policy for more details.
• If an item is faulty or incorrectly supplied, please notify us within 7 days of receiving the order for a refund or replacement at no extra cost.

7. Limitation of Liability

• IFPACK is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, the inability to use the website, or the content provided on the website.
• We are not responsible for any damages caused by third-party websites or services linked to or from our website.

8. Intellectual Property

• All content, including images, text, logos, and designs, on ifpack.com.au is the property of IFPACK or its licensors and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content from our website without our written permission.

9. User-Generated Content

• By submitting comments, reviews, or other content on our website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and publish such content.
• We reserve the right to remove any content that we deem inappropriate, offensive, or in violation of these terms.

10. Changes to Terms and Conditions

• IFPACK reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. It is your responsibility to review the Terms and Conditions regularly.
• Continued use of the website after changes constitutes your acceptance of the updated Terms and Conditions.

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from your use of the website or these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in Victoria.

12. Contact Information

• If you have any questions about these Terms and Conditions or any other aspect of our website, please contact us at ifpdistributors@gmail.com.